#StackBounty: #16.04 #18.04 #system-installation #software-installation #keyboard-layout Freeze at keyboard layout screen while install…

Bounty: 150

First of all sorry for my bad English.

Recently I want to learn Linux so I decide to install Ubuntu on my computer that running Window 10 now. Unfortunately, the process was not smooth.

I downloaded the ISO from Ubuntu official website and I use Rufus to make the bootable USB using this instruction. The fast boot of Window 10 already disabled, and both CSM and Security Boot was also disabled in BIOS. The BIOS is running under UEFI mode. After booting from the USB, I select “install ubuntu” from the grub menu. Then it enters the ubuntu install wizard.


Weird things happen when I access to the keyboard layout, after selecting a keyboard layout then click the “continue” button, the screen just freezes there. The mouse cursor stopped and input through the keyboard does not have any reaction. I tried to wait but after two hours it still freezing at the keyboard layout screen.

I have tried nomodeset kernel boot option, acpi=off boot option, change another version of Ubuntu(16.04, 18.04, 19.04), change another USB stick, use another USB port, use default BIOS setting, update to newest BIOS, check MD5 of the downloaded ISO, etc. But none of these work for me. The same problem still occurs.

My computer config:

  • CPU: Intel i7 5820K
  • Motherboard: Gigabyte X99 Gaming-G1-WIFI
  • VGA: Sapphire RX Vega 64
  • Boot Mode: UEFI
  • Partition style: GPT
  • Current System: Window 10 1809 64 bit


If anyone has any other suggestions/solutions, it would be greatly appreciated.
Thank you!


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