#StackBounty: #email #microsoft-outlook #office365 #exchange Outlook undeliverable on copying to different mailbox

Bounty: 50

I accces Outlook 365.

I have two accounts with 2 diff sister companies

I have created a rule to copy the relevant messages from the second inbox to the first inbox, so that they are all accessible in one place.

One issue I am facing is that for the copied mails, when I reply, it comes undeliverable

e.g. message is

Your message to IMCEAEX-_o=ExchangeLabs_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=e5ba949aded34c57b3ffd7276f316a7f-xxxxxx@xxxxx.PROD.OUTLOOK.COM couldn’t be delivered.
Your email program is using outdated address information for IMCEAEX-_o=ExchangeLabs_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=e5ba949aded34c57b3ffd7276f316a7f-xxxxx@xxxxx.PROD.OUTLOOK.COM.

When I see the receipient name in the mail window, and click on outlook properties, it is not correct Only display name is filled with /o=ExchangeLabs/ou=Exchange Administrative Group "/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=cc821ba918154595be3658baad4cbfa7-part name"

I have seen the duplicate issue but does not seem applicable to me.

This problem I am having for a long time. How Do I resolve this by keeping the copying feature intact?

Also, I am not admin, but I can convey changes suggested to admins.

Thanks for your assistance.

Get this bounty!!!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.